Privacy Policy
Your privacy is important to us. Learn how Ghorof handles and protects your data to provide a secure hospitality experience.
1. Information We Collect
We collect information that you provide directly to us when you create an account, make a booking, or communicate with us. This may include:
- Personal identifiers (Name, email address, phone number)
- Secure payment information (processed by certified partners)
- Booking history and accommodation preferences
- Feedback and support communications
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
- Processing and managing your property bookings
- Ensuring secure transactional processing
- Providing responsive customer support
- Personalizing your search results and experience
3. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
All sensitive data is encrypted using industry-standard protocols, and we regularly audit our systems to ensure your information remains protected.
4. Sharing of Information
We do not sell your personal data. We only share information with third parties in the following necessary cases:
- With property managers to facilitate your stay
- With secure service providers who support our operations
- When required by law to comply with legal processes
5. Your Rights & Choices
You have full control over your data on our platform. You may:
- Access and update your profile information at any time
- Manage your communication preferences and notifications
- Request the deletion of your account and associated data